Terms of Service / njoyjapan Japan Shopping Service | Buy from Yahoo! Buy from Japan! Business Overview

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  • MUST READ NOTES
  • TERMS AND CONDITIONS

    No bidding on spray cans (aerosols)

    njoyjapan cannot ship spray cans, packages containing spray cans or other pressurized aerosols. Items such as hair spray, tonic, face lotion, deodorant and gas canisters are likely to be packaged as spray cans. Please check that the item is not a spray can before purchasing.

    No bidding on frozen, refrigerated or perishable goods

    All packages that arrive at our warehouse are stored at room temperature. As a result, frozen, refrigerated or perishable goods that arrive at our warehouse may thaw and spoil. Please be careful not to purchase frozen, refrigerated or perishable goods when shopping online.

    No bidding on prohibited items

    We are unable to ship dangerous items or items which are prohibited in certain countries. Please check the list of prohibited items before bidding.

    Basically, No cancellation and returns

    We are unable to ship dangerous items or items which are prohibited in certain countries.
    Cancellations after placing a bid on an item are not permitted.
    Cancellation and return cannot be applied for the following cases even if there are discrepancies.

    Fake or imitation goods
    Our inspection does not cover checking the authenticity of goods, and njoyjapan does not take any liability for inspecting for fake or imitation goods.
    Therefore, when bidding on brand items at Auction section or purchase brand items at Shopping section, the customer bears full responsibility for the item.

    When items (such as electronics or machines) do not function properly
    We do not test items for functionality. Therefore, njoyjapan does not have any liability of the items in case you find out the items you received have problems with function or other mechanical problems.

    • NOTICES
    16 Mar 2018 [Notice] njoyjapan Service Termination and Renewal Notice
    01 Feb 2018 "ASK?BUY!" event result announcement
    30 Jan 2018 Introduction how to use mileage
    06 Sep 2017 [Notice] njoyjapan PG(Payment Gatre) replacement notice
    14 Apr 2017 [Important] Nintendo Switch shipping information.
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