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  • Combined Packaging
  • What is the Combined Packaging?

    Have multiple items grouped together and ship them off as one package!

    Advantages of Combinded Packaging

    Cheaper International Shipping Fee!
    If you have multiple items, it is generally cheaper to pay for their shipping as one large package than it is to pay for them individually.
    combinded package may make shipping more expensive depending on package weight or chosen shipping method.

    Application is Easy!

    In order to apply, first wait till packages arrive at our warehouse. Then, go to your My Page and select the items you wish to group together. Simple!
    Please apply only after all the items you wish to consolidate have arrived at our warehouse.

    The Combined Packaging Fee
    If there are just 2 packages, the fee is 500 yen. Each time you 1 package added, will be added by 100 yen.
    Terms and Conditions of Combined Packaging

    Combined Packaging cannot be cancelled.

    The Combined Packaging process cannot be cancelled for any reason, even if you have applied for the wrong packages by mistake.
    Please keep this in mind before applying.

    You cannot apply for Combined Packaging after paying for Shipping Costs.

    You will not be able to apply an item for this service if you have already paid for its international and domestic shipping.
    If you wish to consolidate an item that is yet to arrive at our warehouse,
    please wait for it to do so before applying.

    You will be charged for every additional Combined Packaging.

    You will still be charged if you wish to consolidate an already consolidated package with additional items.
    In terms of fees, the already consolidated items will count as one package.
    Please wait until all your items are registered to your My Page before applying.

    You cannot determine how the items are packed.

    When consolidating, we normally keep packages in the exact state as we received them from sellers.
    However, if the packaging of an item makes it difficult to consolidate,
    we may implement materials from our own warehouse, such as cardboard boxes.
    If you are concerned about the packaging of fragile or important items,
    please apply for our protective packaging service after Combined Packaging.

    Certain items are ineligible for Combined Packaging.

    If the packages applied for Combined Packaging are difficult to be consolidated as one due to over-size or over-weight, the packages might be consolidated as multiple.
    In the case of multiple package Combined Packaging, extra Combined Packaging fee will occur.
    (Warehouse will find the best way to consolidate as fewer packages as possible.)
    Combined Packaging specified by customers is not accepted.We ask for fully understanding.
    Some consolidated packages cannot be shipped internationally because they contain items that are fragile or have irregular shapes,
    such as those in the diagram below. For the purpose of safety,
    we may be forced to choose not consolidate these items. In the event that this happens, njoyjapan will contact you within two working days to discuss how best to ship the items.

    Certain items may incur customs charges.

    Customs duty is calculated according to the value of the package.
    By grouping items together, you may incur additional or increased customs charges.
    You are resposnsible for paying any charges incurred.

    ※ Please note that it is not possible to consolidate items which have a value of 0 yen.
    You will be be able to apply successfully once the correct value of the item has been entered.
    • NOTICES
    16 Mar 2018 [Notice] njoyjapan Service Termination and Renewal Notice
    01 Feb 2018 "ASK?BUY!" event result announcement
    30 Jan 2018 Introduction how to use mileage
    06 Sep 2017 [Notice] njoyjapan PG(Payment Gatre) replacement notice
    14 Apr 2017 [Important] Nintendo Switch shipping information.
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